Services You Can Use with the SalaryBox Wallet

SalaryBox now lets you use your Wallet balance for verification services. You can verify your staff’s background, add verified employees, and verify bank accounts or UPI IDs — all using your prepaid wallet balance. The fee for each service is deducted directly from the wallet, with no additional GST since it was already applied when you added funds.

Note: Wallet funds can only be used for SalaryBox services. The balance cannot be withdrawn or transferred.

Staff Background Verification #

You can verify an existing employee’s identity documents official government records. The verification fee is deducted from your wallet balance. You can verify ID proofs such as PAN, Driving Licence, Voter ID, and UAN, along with face verification and address verification.

For detailed step-by-step instructions on how to run a background verification on both the web and Android app, please refer to the Background Verification on SalaryBox article:

https://salarybox.in/resources/help-center/background-verification-on-salarybox

Verified Staff Addition #

You can also verify a new employee’s details while adding them to your team. SalaryBox fetches verified information such as name, date of birth, address, and past employment from official government records during the onboarding process. The verification fee is deducted from your wallet balance.

For detailed step-by-step instructions, please refer to the Verified Staff Addition article:

https://salarybox.in/resources/help-center/verified-staff-addition

Bank Account / UPI Verification #

You can verify your staff’s payment details before processing salary. SalaryBox supports two methods — Bank Account and UPI. You can add and verify either one from the employee’s profile. The verification fee is deducted from your wallet balance.

Steps to Verify Bank Account / UPI (Web) #

1. Log in to the SalaryBox web app at web.salarybox.in.
2. Go to My Team from the left menu.
3. Click on the employee’s name to open their profile.
4. Go to the Bank Account section.
5. If payment details have not been added yet, the Bank / UPI Details dialog will appear. Select Bank Account (enter Account Holder’s Name, Account Number, Bank Name, and IFSC Code) or UPI (enter UPI ID), and click Save Details.
6. You will see a message indicating that the payment details need to be verified before you can pay salary. Click Verify UPI Details or Verify Bank Details.
7. The verification dialog will appear showing a wallet balance breakdown:
   1. Current Balance — Your current wallet balance.
   2. Verification Fee — The fee to be deducted.
   3. Remaining Balance — Your balance after the deduction.
      
      Note: ₹1 amount will be credited to the staff’s account as part of the verification process. Please confirm with the staff member that they received the credit successfully
      
      
8. Click Proceed to complete the verification. The fee will be deducted from your wallet and a small amount will be credited to the employee’s account for confirmation.
9. Once verified, the payment details status will be updated to Verified on the employee’s profile.

Steps to Verify Bank Account / UPI (Android) #

• Open the SalaryBox app on your phone.
• On My Team and tap on the employee’s name.
• Go to the Bank Account section.
• Add the employee’s payment details by selecting Bank Account (enter Account Holder’s Name, Account Number, Bank Name, and IFSC Code) or UPI (enter UPI ID), and tap Save Details.
• Tap Verify UPI Details or Verify Bank Details. The verification dialog will appear showing the wallet balance breakdown and the verification fee.
• Tap Proceed to complete the verification. The fee will be deducted from your wallet and a small amount will be credited to the employee’s account.
• Confirm with the staff member that they received the credit. The payment details status will be updated to Verified.