Managing Device Verification Requests

You want to review employee requests when they try to log in from a new phone or device. Approving or rejecting these requests helps you control access and keep attendance data secure. This helps prevent fraudulent entries by blocking the use of multiple or unauthorized devices for attendance.

How Does Device Verification Work? #

1. Device Registration: When staff members log in to the SalaryBox app using their registered phone numbers, their devices are automatically registered. This means that each employee can only mark attendance using their specific registered device.
2. Changing Devices:
   • If a staff member wants to change their device, the SalaryBox app will recognize that attendance is being marked from an unregistered device.
   • A request for device change will then be sent to the admin for approval.
3. Admin Approval:
   • Once the admin approves the request, the staff member will be able to mark attendance from the new device.
   • After approval, the new device will be registered, and the staff member will no longer be able to mark attendance using the old device.

How can Admins take action? #

Admins can manage device verification requests through the “Pending Requests” option. Here’s how to approve a request:

1. Log in to the Admin account.
2. Click on “Pending Requests” located in the top right corner.
3. Select “Device Verification Request” and approve the request.

Note: Both Admins and Branch Admins have the authority to approve device verification requests.

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