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Manage and Track Field Staff #
What if my employee uploads an outdated odometer photo?
Employees cannot upload an old or outdated odometer photo in the SalaryBox app. The system requires them to capture and upload a live photo using the device’s camera during trip updates. This ensures that the odometer reading is current and accurate, maintaining the integrity of trip records.
Can the admin or employee change the location of a trip or meeting?
No, in SalaryBox CRM Lite, neither admins nor employees can manually change the location of a trip or meeting. The app automatically captures the location at the time of the trip or meeting update, and this location is fixed and cannot be edited, ensuring accurate location tracking.
What if my employee forgets to update the trip or meeting?
If an employee fails to update a trip or meeting due to reasons such as a dead phone battery, the admin can manually add the trip or meeting details through the SalaryBox web dashboard. This feature ensures that records remain complete and up-to-date even if an employee misses an update.
How does SalaryBox ensure the accuracy of trip or meeting locations?
SalaryBox CRM Lite automatically fetches the GPS location of the employee’s device at the time of updating a trip or meeting. This location is recorded in real-time and cannot be altered by the employee or admin, ensuring precise and tamper-proof location data for all field activities.
Can an employee update a trip or meeting after it has ended?
No, the SalaryBox app requires employees to update trips or meetings in real-time using live location data and camera-captured odometer photos. If an employee forgets to update during the trip or meeting, the admin must manually add the details via the web dashboard to maintain accurate records.
What happens if an employee’s device is offline during a trip or a meeting update?
If an employee’s device is offline (e.g., due to no internet connection), they cannot update the trip or meeting in real-time, as the app requires an active connection to capture live location and odometer data. In such cases, the admin can manually input the trip or meeting details on the SalaryBox web dashboard to ensure records are maintained.
