Emotional Intelligence (EI) is the ability to recognize, understand, and manage one’s own emotions and those of others, enhancing workplace relationships and leadership.
- What is emotional intelligence?
Answer: It is the ability to manage and understand emotions in oneself and others. - What are the components of emotional intelligence?
Answer: Components include self-awareness, self-regulation, motivation, empathy, and social skills. - Why is EI important in HR?
Answer: It improves leadership, conflict resolution, and employee engagement. - How can EI be developed?
Answer: It can be developed through training, feedback, and self-reflection. - What role does EI play in hiring?
Answer: It is assessed to ensure candidates fit team dynamics and leadership roles.
