Conflict Resolution is the process of addressing and resolving disputes or disagreements in the workplace through mediation, negotiation, or other methods to maintain a productive environment.
- What is conflict resolution?
Answer: It is the process of addressing workplace disputes through mediation or negotiation. - What are common causes of workplace conflict?
Answer: Causes include communication issues, differing goals, or personality clashes. - What are the benefits of effective conflict resolution?
Answer: It improves teamwork, reduces stress, and enhances productivity. - Who is typically involved in conflict resolution?
Answer: HR, managers, or trained mediators are often involved. - What techniques are used in conflict resolution?
Answer: Techniques include active listening, compromise, and policy enforcement.
