Business Process Outsourcing (BPO) is the practice of contracting specific HR or operational functions, such as payroll or customer service, to an external service provider to improve efficiency.
- What is Business Process Outsourcing (BPO)?
Answer: It is the practice of outsourcing HR or operational functions to an external provider. - What are the benefits of BPO?
Answer: It reduces costs, allows focus on core activities, and leverages expertise. - What HR functions can be outsourced through BPO?
Answer: Functions include payroll, recruitment, and benefits administration. - What are the risks of BPO?
Answer: Risks include data security, loss of control, and dependency on the provider. - How can organizations manage BPO effectively?
Answer: They can establish clear contracts, monitor performance, and ensure compliance.
