Knowledge Management is the systematic process of capturing, organizing, and sharing an organization’s knowledge and expertise to improve decision-making, innovation, and efficiency.
- What is knowledge management?
Answer: It is the process of capturing and sharing organizational knowledge. - What are examples of tools?
Answer: Examples include intranets, wikis, and document repositories. - What are the benefits?
Answer: It enhances productivity, preserves expertise, and supports training. - What are the challenges?
Answer: Challenges include resistance to sharing and outdated information. - How does HR contribute?
Answer: HR promotes a knowledge-sharing culture and implements systems.
