Employee Net Promoter Score (eNPS) is a metric that measures employee loyalty and willingness to recommend their workplace, calculated based on survey responses.
- What is Employee Net Promoter Score (eNPS)?
Answer: It is a metric measuring employee loyalty based on their willingness to recommend the workplace. - How is eNPS calculated?
Answer: It is calculated by subtracting the percentage of detractors from promoters. - What is a good eNPS score?
Answer: A score above 0 is positive, with 50+ considered excellent. - What are the benefits of eNPS?
Answer: It provides insight into engagement and identifies improvement areas. - How can HR use eNPS?
Answer: HR can use it to track trends and implement engagement strategies.
